Shipping policy

Shipping Policy

Order preparation takes 1–5 days.

Orders are shipped using Omniva and DPD parcel lockers, or standard delivery via Latvijas Pasts. Any duties and taxes payable upon receipt at the destination are the Buyer’s responsibility. Shipping costs are displayed before the order is confirmed.

Delivery destinations and times

  • Latvia: Omniva and DPD parcel lockers, delivery within 2–5 business days after dispatch.
  • Lithuania and Estonia: Omniva and DPD parcel lockers, delivery within 2–7 business days after dispatch.
  • Europe: delivery within 5–20 business days after dispatch. Delivery is available to countries that can be selected at checkout and for which a shipping method is offered. Available shipping methods and costs are displayed before the order is confirmed.

We plan to gradually expand our delivery coverage across Europe.

In exceptional circumstances, dispatch may take longer. We will inform the customer if this happens.

How can I track my order?

Once your order has been dispatched, you will receive an email notification containing a tracking number that you can use to check its status. Please allow up to 48 hours for tracking information to become available.